If you have created a professional email address with your HawkHost hosting account, such as hello@yourdomain.com, you can access your mailbox directly from your web browser using HawkHost Webmail.

You don’t need to install Outlook or another email application just to read and send your emails.

HawkHost provides Webmail access through Roundcube, which allows you to manage your mailbox from a browser. You can access Webmail directly using your domain or through cPanel.

In this guide, I’ll show you several ways to access HawkHost Webmail, how to log in, how to use Roundcube, and what to check if Webmail isn’t working.

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What Is HawkHost Webmail?

HawkHost Webmail is a browser-based interface for accessing an email account associated with your domain.

For example, if your website is:

buildsitelab.com

you might have an email address such as:

hello@buildsitelab.com

Instead of configuring this email in Outlook or your phone, you can open Webmail in your browser and log in directly.

The basic process is:

Your Domain
     ↓
HawkHost Webmail
     ↓
Roundcube
     ↓
Read / Send Email

This is particularly convenient when you’re using a computer that doesn’t have your email account configured.

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What You Need Before Accessing Webmail

Before trying to log in, make sure you have:

• An active HawkHost hosting account
• A domain connected to your hosting account
• A mail account created in cPanel
• The complete email address
• The email account password

For example:

Email: hello@yourdomain.com
Password: your-email-password

Important: Your email password is not necessarily the same as your HawkHost Client Area password.

If you haven’t created an email account yet, see:

How to Create an Email Account in HawkHost

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Method 1: Access HawkHost Webmail Using Your Domain

This is usually the easiest method.

Open your browser and enter:

https://yourdomain.com/webmail

For example:

https://buildsitelab.com/webmail

Then press Enter.

HawkHost documents /webmail as one of the supported ways to access Webmail.

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Method 2: Access Webmail Using Port 2096

You can also access Webmail using the secure Webmail port.

Enter:

https://yourdomain.com:2096

For example:

https://buildsitelab.com:2096

This should take you to the Webmail login page.

HawkHost currently documents both https://yourdomain.com/webmail and port 2096 for Webmail access.

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Method 3: Access Webmail Through HawkHost cPanel

You can also access your mailbox from cPanel.

First, log in to HawkHost cPanel.

Then go to:

Email Accounts

You should see the email accounts associated with your hosting account.

Find the email address you want to access.

Then click:

Check Email

This opens the Webmail interface for that mailbox. HawkHost’s documentation specifically describes using Email Accounts → Check Email to access Webmail.

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Step 4: Enter Your Email Address

After opening Webmail, you should see a login screen.

Enter your complete email address.

For example:

hello@buildsitelab.com

Do not enter only:

hello

Your Webmail username is normally the full email address.

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Step 5: Enter Your Email Password

Enter the password that you created when setting up the email account.

For example:

Email:
hello@buildsitelab.com

Password:
Your email account password

Then click Log In.

If the password doesn’t work, make sure you’re using the password for the email mailbox, not the password for your HawkHost Client Area.

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Step 6: Open Roundcube

After successfully logging in, HawkHost Webmail opens the available Webmail interface.

HawkHost currently recommends Roundcube as its Webmail application.

Roundcube provides a familiar email interface where you can manage your messages directly from your browser.

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What Can You Do in HawkHost Webmail?

Once you’re inside Roundcube, you can perform common email tasks.

Read Emails

Your incoming messages appear in the inbox.

You can click an email to open and read it.

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Send an Email

Click Compose to create a new message.

Enter:

• Recipient
• Subject
• Message
• Attachments, if needed

Then click Send.

For example:

To: customer@example.com
Subject: Thanks for contacting us

Hi,

Thank you for contacting us.

Best regards,
BuildSiteLab

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Reply to an Email

Open the message you want to answer.

Click Reply.

Write your response and click Send.

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Forward an Email

If you need to send an existing message to someone else, click Forward.

You can add your own message before sending it.

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Delete Emails

Select the message and click Delete.

Depending on your Roundcube configuration, deleted messages may be moved to the Trash folder rather than permanently removed immediately.

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Create Email Folders

You can create folders to organize your messages.

For example:

Inbox
├── Customers
├── Orders
├── Affiliate
└── Important

This can be useful when your mailbox starts receiving a large number of emails.

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How to Access Webmail on a Different Computer

One of the biggest advantages of Webmail is that you don’t need to configure the computer first.

For example, if you’re traveling and using another computer, you can open:

https://yourdomain.com/webmail

Then log in with your email address and mailbox password.

When finished, remember to log out if you’re using a public or shared computer.

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How to Change Your HawkHost Email Password

If you forgot your mailbox password, you can reset it through cPanel.

Go to:

cPanel → Email Accounts

Find your email address and click:

Manage

Then change the mailbox password and save the new settings.

After changing the password, use the new password when logging into Webmail.

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HawkHost Webmail Login Not Working?

If you can’t access Webmail, don’t immediately assume that your email account is broken.

Check the following items.

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1. Check the Webmail Address

Try:

https://yourdomain.com/webmail

If that doesn’t work, try:

https://yourdomain.com:2096

HawkHost lists both methods in its current Webmail documentation.

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2. Check Your Email Address

Make sure you’re entering the complete email address.

Correct:

hello@yourdomain.com

Incorrect:

hello

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3. Check Your Email Password

Remember that your mailbox password is separate from your HawkHost Client Area password.

If you aren’t sure about the mailbox password, reset it through:

cPanel → Email Accounts → Manage

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4. Check Whether the Email Account Exists

Log in to cPanel and open:

Email Accounts

Make sure the mailbox you’re trying to access is listed there.

For example:

hello@yourdomain.com

If the account doesn’t exist, you’ll need to create it first.

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Webmail Shows a Security or SSL Warning

If you see an SSL or certificate warning, don’t simply ignore it.

First check that:

• Your domain is pointing to the correct hosting server.
• DNS changes have completed.
• You’re using https://.
• Your domain has a valid SSL certificate.

If you recently changed your nameservers or DNS records, some changes may take time to propagate.

For a newly connected domain, you can read:

How to Connect a Domain to HawkHost

and:

How to Change HawkHost Nameservers

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Webmail Works but You Cannot Send Email

If you can log in to Webmail but outgoing email isn’t working, check the recipient address and try sending a simple test email.

If you are configuring the account in an email application rather than using Webmail, check the server settings under:

cPanel → Email Accounts → Connect Devices

HawkHost provides the incoming and outgoing server information and ports in this section.

For troubleshooting, avoid guessing the SMTP port or server name. Use the values displayed for your specific HawkHost account.

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Webmail vs Email Apps

You have several ways to use your HawkHost email.

Method	Best For
HawkHost Webmail	Quick browser access
Roundcube	Everyday browser-based email
Outlook	Desktop email management
Apple Mail	Mac/iPhone users
Mobile email app	Email on your phone

If you only occasionally need to check your website email, Webmail is usually the simplest option.

If you manage email every day across multiple devices, configuring IMAP in an email application may be more convenient.

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How to Find HawkHost Email Settings

If you want to configure your email in Outlook, Apple Mail, or another email application, don’t guess the server settings.

Go to:

cPanel → Email Accounts → Connect Devices

You should find the relevant configuration information for your mailbox.

The settings can include:

• Incoming server
• IMAP port
• POP3 port
• SMTP server
• SMTP port
• SSL/TLS information
• Username

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How to Log Out of HawkHost Webmail

When you’re finished using Webmail, especially on a shared computer, log out of your account.

In Roundcube, use the Logout option.

This prevents another person using the same computer from opening your mailbox.

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Frequently Asked Questions

How do I access HawkHost Webmail?

Open:

https://yourdomain.com/webmail

Then log in with your complete email address and mailbox password. You can also use port 2096 or open Email Accounts → Check Email from cPanel.

What is the HawkHost Webmail URL?

The simplest URL is:

https://yourdomain.com/webmail

You can also use:

https://yourdomain.com:2096

What is Roundcube?

Roundcube is the browser-based Webmail application used to access and manage your email messages.

Can I access HawkHost Webmail from my phone?

Yes. You can open your domain’s /webmail address from a mobile browser and log in.

For regular mobile use, you can also configure the mailbox in a compatible email application using the settings provided by cPanel.

Is HawkHost Webmail the same as cPanel?

No.

cPanel is the hosting control panel used to manage your hosting account.

Webmail is used to read and send email.

You can access Webmail from cPanel, but they serve different purposes.

Can I use HawkHost email without Webmail?

Yes. Webmail is only one way to access your mailbox.

You can also configure your email account in applications such as Outlook or Apple Mail using the appropriate IMAP/SMTP settings.

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Final Thoughts

Accessing HawkHost Webmail is simple once your domain email account has been created.

The quickest method is:

https://yourdomain.com/webmail
        ↓
Enter email address
        ↓
Enter email password
        ↓
Log In
        ↓
Roundcube
        ↓
Read / Send Email

You can also access the mailbox through cPanel → Email Accounts → Check Email.